The Cherryvile, NC store has horrible customer service. I tried to order online as I have done in the past. I got an error message stating my address was not in the delivery area. I called the store and the CSR said delivery was no problem. I proceeded to order from the online specials menu. The CSR said I could not order from that menu because it had to be done online. I explained to her that it would not allow me to order online this time but I was unsure why. The CSR stated they turned off online delivery for that store this evening due to being short-staffed and only had 2 drivers so they were only taking delivery orders via phone. I asked the CSR how was I supposed to use a coupon that they currently have online if they had the delivery feature turned off. The CSR stated I could use the coupon if I ordered online and picked up the order. I explained to the CSR that I was at work and could not leave. The CSR said sorry there's nothing I can do about it. I then asked her if they had any other specials, which they did not have what I wanted. I also asked the price if I ordered without the coupons and it was at least $10 more. It's pretty ridiculous that the store is turning off the delivery option and will not honor the coupons.
Had trouble with first order but management made it right for me. Thx!
Was late pizza was cold an not very good!!!
They had trunk or treat and pizza at an awesome price. They impressed me very much
Ashton thank you so much for helping me out w/ my issue today. Money was stolen from me from a delivery driver. I went back and fourth w/ this store. Thank God for people like Ashton he was the manager on duty and fixed the problem in 10 mins.
Papa John S Pizza is a US Meal Delivery based in Cherryville, North Carolina. Papa John S Pizza is located at 1407 E Main St, Cherryville, NC 28021, USA.
Please contact with Papa John S Pizza using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Papa John S Pizza opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.